Shipping:

• We offer free standard shipping on all orders within the continental United States.
• Orders are processed and shipped within 1-2 business days.
• Some orders may be shipped from an amazon warehouse that is close to your address.
• Standard shipping typically takes 3-7 business days for delivery.
• Expedited shipping options are available for some orders upon request. Feel free to contact us for more info.
• We carefully package each toy to ensure it arrives safely and ready to bring joy!

Returns & Exchanges:

• Your satisfaction is our top priority! If you’re not 100% happy with your Emoin Toy, we accept returns or exchanges within 30 days of delivery.
• Items must be returned in their original condition and packaging.
• To start a return or exchange, please contact our support team at sales@emointoys.com with your order number and reason for return.
• Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
• Once we receive and inspect your return, we will process your refund or send your exchange promptly.

Please Note:

• Batteries may not be included for some battery-operated toys.
• For hygiene reasons, certain items (like plush toys) may not be eligible for return if opened — please check product details for specific info.

If you have any questions about shipping or returns, feel free to reach out — we’re here to help make your Emoin Toys experience awesome!